Migrating on Premise PBX to the Cloud

Room D - Thu 14:45

Speakers

John Swanick - AIT
Cian Maher - Intellicom

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Migrating from an on premise PBX to a full SIP, Cloud based hosted PBX in AIT

In 2015, AIT’s on premise, IP based phone system had reached end of life and we were relying on support from a UK based company with a limited quantity of spare parts. Resultantly, AIT planned and conducted a full open tender competition for a fully SIP compliant, hosted PBX in early 2016. The contract for the new phone system was awarded to Intellicom Ireland. During the summer of 2016, a joint project between Intellicom Ireland and AIT was undertaken and AIT went live with its new phone system in August 2016.

This presentation will take the audience through the journey of the implementation project and describe the experiences from the joint perspective of client and vendor.